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Have a legal problem?We will organise it for you.

Answer guided questions and receive a structured matter file — ready for any solicitor.

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Take it to a solicitor
Describe Your SituationSee How It Works

Free to use · No credit card required · No legal knowledge needed

For preparation, not legal advice. No judgement.

HOW IT WORKS

How it works — from confused to prepared in 15 minutes.

You do not need to know the law. We find it for you. Just describe what happened and we handle the rest.

Step 1 of 5

My landlord won't return my deposit...
HousingEmploymentConsumerDebt

There are no wrong answers. You do not need any legal knowledge. We guide you through every step.

SAMPLE OUTPUT

This is what your solicitor receives.

A clearly organised document covering your facts, the people involved, the relevant law, what proof you might still need, and what to do next.

Client Matter File

Unlawful Entry — Residential Tenancy

RTM-2026-00142

Generated 15 March 2026

Facts and Timeline

  • 15 March 2026 — Landlord entered property without notice while tenant at work
  • 16 March 2026 — Tenant discovered personal items had been moved
  • 17 March 2026 — Tenant sent written complaint via email; no response received

Parties Identified

  • Client: [Redacted] — Assured Shorthold Tenant since September 2024
  • Respondent: [Redacted] — Private landlord, registered with local authority

Legal Issues

  • Breach of quiet enjoyment (Housing Act 1988)
  • Failure to provide 24 hours written notice (s.11 Landlord and Tenant Act 1985)
  • Potential harassment under Protection from Eviction Act 1977

Missing Documents or Proof

  • No photographic evidence of items moved — recommended
  • No copy of tenancy agreement uploaded — needed for a complete file
  • No record of prior complaints — would strengthen timeline

What To Do Next

  • Send formal letter before action to landlord
  • Contact local council housing team for support
  • Consult a solicitor specialising in housing law
Safety checked — no immediate risk detected
Completeness: 72%
Get yours in 15 minutes

Sample shown for illustration. Your document is generated from your answers.

By the numbers

0+people helped
0min average
0%avg completeness
£0average saved

Real situations. Real results.

See how people across England and Wales have used Ratio to organise their legal situations.

Housing legal situation
HOUSINGSarah, tenant in Manchester

Her landlord entered her flat without notice and refused to return her deposit when she moved out.

What they typed:

“My landlord came into my flat without telling me and now won't give back my deposit”

What Ratio identified:

Your landlord likely broke the rules on entering your home without notice

Your deposit may not have been protected as required by law

Listed what evidence you still need: tenancy agreement, deposit payment proof

Suggested a formal letter to send, and the Small Claims Court as next step

Outcome: Sarah's solicitor said the matter file saved an hour of their first appointment. The deposit was returned within 14 days of sending the formal letter.

The Difference

What changes when you arrive prepared

Person stressed with paperwork

Without Ratio

1–2 hours at first appointment

  • Solicitor spends the first 30 minutes establishing basic facts
  • Key deadlines may have passed before you realise
  • You may not know what evidence you need
  • First appointment costs more
Confident professional with organised documents

With Ratio

15 minutes of preparation

  • Your facts are already organised when you walk in
  • Deadlines are flagged and explained before your appointment
  • Evidence gaps are identified and listed for you
  • Your solicitor can focus on strategy, not admin
Comparison

How Ratio compares

Ratio

  • Structured legal output
  • UK-specific law references
  • CostFree to start
  • Time to first step15 min
  • Data privacyEncrypted, deletable

Doing Nothing

  • Structured legal output
  • UK-specific law references
  • CostFree
  • Time to first step—
  • Data privacyN/A

Generic AI

  • Structured legal output
  • UK-specific law references
  • CostFree
  • Time to first step15 min
  • Data privacyThird-party servers

Straight to Solicitor

  • Structured legal output
  • UK-specific law references
  • Cost£150–350/hr
  • Time to first stepDays to weeks
  • Data privacyPrivileged

Ready to try it? Over 1,200 people have already used Ratio to structure their legal problems.

Start for free — takes 15 minutes
LIVE PREVIEW

You answer. Ratio organises. Your document builds in real time.

Guided Questions

Your Document

What you receive at the end

A 4-6 page structured document covering everything a solicitor needs to understand your situation.

15 Mar — Entry without notice
16 Mar — Items moved
17 Mar — Complaint sent

What happened — in order

Your situation written in clear, chronological order. What happened, when, and to whom.

YouTenant
OtherLandlord

Who is involved

Everyone involved — their role, relationship to you, and relevant contact details.

Housing Act 1988

Which laws may apply

The areas of law that apply to your situation. Relevant legislation is referenced so your solicitor can check.

Tenancy agreement
Photos of damageMissing

What proof you may still need

Documents and evidence you might be missing. What to photograph, save, or request.

Letter
Small Claims

What to do next

Steps to take before seeing a solicitor. Which court or tribunal would handle your case. Key deadlines.

Completeness72%

How prepared your file is

A score showing how thoroughly your situation is documented. This measures preparation, not how strong your case is.

Why your solicitor will thank you for this

Arriving with a structured document means your solicitor spends less time on fact-finding and more time on strategy. This can reduce the time and cost of your first appointment significantly. Some solicitors charge less when a client arrives with a structured file.

Output Guide

See exactly what each section means

Facts and Timeline

12 Jan 2026Landlord entered property without 24-hour notice
15 Jan 2026Written complaint sent via email to letting agent
22 Jan 2026Second unauthorised entry while tenant was at work

Everything that happened, in the order it happened. Dates, events, and who was present.

Early Feedback

What people are saying

“

I had no idea where to start. Within 15 minutes I had a document that made sense of the whole situation. My solicitor said it was one of the most organised first appointments she had seen.

Sarah, tenant in ManchesterSarah, tenant in Manchester
“

The system spotted that I was close to the tribunal deadline. I had two days left. That warning alone was worth everything.

James, former employee in BirminghamJames, former employee in Birmingham
“

I thought I needed a solicitor before I could even work out what had happened. Turns out I just needed to organise my thoughts first.

Priya, consumer dispute in LondonPriya, consumer dispute in London
“

I used the evidence checklist to gather everything before my appointment. My solicitor said it saved about an hour, which saved me about £250.

Marcus, small business owner in LeedsMarcus, small business owner in Leeds

Feedback from early users. Experiences may vary.

Your information stays private

We take privacy, transparency, and safety seriously.

End-to-end encrypted

Your data is encrypted in transit and at rest.

Delete any time

Remove your matter and all associated data instantly.

No third-party sharing

Your information is never sold, shared, or used for advertising.

What this is — and what it is not

WHAT RATIO DOES

Organise your facts into a clear structure

Identify areas of law that may be relevant

Structure a document for your solicitor

Flag missing evidence and documents

Suggest next steps and court pathways

WHAT RATIO DOES NOT DO

Give legal advice

Predict outcomes or chances of success

Assess the strength of your position

Replace a qualified solicitor

Represent you in court

Legislation references are specific to England and Wales. If your matter involves Scottish or Northern Irish law, we recommend consulting a solicitor in that jurisdiction.

Safeguarding

We look out for you — automatically

If you describe an urgent situation — an imminent eviction, a court date tomorrow, signs of domestic abuse — the system flags it immediately. You are shown relevant emergency contacts before anything else.

Automatic urgency detection
Emergency contacts shown first
Safety checked on every matter

Urgent situation detected

Based on what you described, we want to make sure you have access to the right support.

National Domestic Abuse Helpline

0808 2000 247

Shelter Housing Emergency

0808 800 4444

Citizens Advice

0800 144 8848

Your progress has been saved. Continue when you are ready.

Professional Context

Solicitors value a prepared client

30–60 min saved

A well-prepared client file can reduce the fact-gathering phase of a first appointment by 30–60 minutes — time that would otherwise be billed at your solicitor’s hourly rate.

Based on typical first appointment structures in England and Wales

Law Society guidance

The Law Society recommends that clients bring as much written information as possible to an initial consultation. A structured document format is preferred over handwritten notes.

Law Society guidance on client consultations

Fixed fee goes further

Many solicitors offer an initial fixed-fee consultation. Arriving prepared means that fixed fee covers more — and follow-up time costs less.

Common practice across high-street and specialist firms

PRICING

Free to start. Upgrade for the full document.

Free

no credit card, no account needed to start

  • Guided intake questions
  • Follow-up questions based on your answers
  • Legal category identified automatically
  • Matter summary
  • Automatic safety checks for urgent situations
  • No account required to start
Try It Free
Full Document

£150+/hr£5.99/mo

vs a typical solicitor consultation

  • Full structured document (4-6 pages)
  • Missing documents and proof highlighted
  • Legal claims you may be able to make
  • Relevant legislation mapped to your facts
  • Steps to take before going to court
  • Downloadable PDF with Ratio branding
  • What the other side might argue
  • Visual guide to your court options
View Pricing

Solicitors typically charge £150–£350 per hour. 15 minutes of preparation now could save your first hour.

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Frequently Asked Questions

Is this legal advice?
No — and that is by design. A solicitor gives advice tailored to your circumstances. We organise your facts, identify the areas of law that may be relevant, and structure everything into a clear document. Think of it as preparation — the same way you might write notes before a doctor's appointment, but structured for a legal professional.
Do I need any legal knowledge?
None at all. The system asks plain-language questions and adapts to your level of familiarity with legal processes. It translates your answers into the relevant legal framework automatically.
Do I need to create an account?
No — you can start immediately without an account. Your initial answers are stored locally in your browser and are not sent to our servers. You only need to register if you want to save your progress or generate the full document.
What happens to my information?
Your data is encrypted, stored securely, and never shared with third parties. You can delete your matter and all associated data at any time. See our Privacy Policy for full details.
How long does it take?
The initial questions take 3-5 minutes. The follow-up questions typically take 10-15 minutes depending on the complexity of your situation. You can pause and return at any time.
Can I take the document to a solicitor?
Yes — that is one of its primary purposes. The document is structured in a similar format to what a solicitor would typically prepare after an initial consultation. Arriving prepared can reduce the time and cost of your first appointment.
What if I don't know exactly what my legal problem is called?
That is completely fine — and very common. Just describe what happened in plain English. The system will identify which area of law applies and ask the right follow-up questions. You do not need to know any legal terms before you start.
What if my situation is urgent?
The system includes automatic checks for urgent situations — things like upcoming court deadlines, eviction notices, or safeguarding concerns. If something time-sensitive is detected, you will be shown relevant contacts and steps immediately. For a genuine emergency, call 999.
What if I do not know which legal category my problem falls into?
That is completely fine. You can select 'Other' or simply type your problem into the search bar. The system will identify the most relevant legal category based on what you describe.
Can I come back and add more information later?
Yes. Your progress is saved automatically. You can return to your matter at any time from the My Matters page, add new facts, upload evidence, or update details. You can also pause the conversation and resume later.

Still not sure where to start?

Describe what happened and we will do the rest.

No legal knowledge needed. No judgement. Just describe the situation in your own words.

No account neededNo legal knowledge requiredTakes about 15 minutes

Encrypted and private. Free to begin.